Amanda Baughan

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UX Researcher @ Google (contract)

Adjunct Professor @ University of Washington

Seattle, WA

Hi there! I’m a researcher with a PhD in Computer Science from the University of Washington, where I focused on human-computer interaction and social computing. My work sits at the intersection of design, psychology, and technology, exploring how we can build digital experiences that foster connection. Currently, I work as a UX Researcher at Google Maps on a contract basis, and I teach design ethics at the University of Washington Information School.

I’m deeply interested in the ways people use communication technology and social media, particularly with the goal of increasing connection to oneself and others. My work on this topic has been covered by the Wall Street Journal, Scientific American, and NPR.

Previously, I was a UX Researcher at AI2’s Semantic Scholar, where I improved human-AI interactions in research discovery. Before that, I spent a few years at Google, working in Operations. Outside of research, I’m usually surfing, hiking, or indulging in yet another rewatch of Twilight.

selected publications

  1. onlineargument.jpg
    Someone Is Wrong on the Internet: Having Hard Conversations in Online Spaces
    Amanda Baughan, Justin Petelka, Catherine Jaekyung Yoo, and 5 more authors
    Proc. ACM Hum.-Comput. Interact., Apr 2021
  2. dissociation22.jpg
    “I Don’t Even Remember What I Read”: How Design Influences Dissociation on Social Media
    Amanda Baughan, Mingrui Ray Zhang, Raveena Rao, and 4 more authors
    In CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, Apr 2022
  3. Honorable Mention
    voiceassistant23.jpg
    A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures
    Amanda Baughan, Xuezhi Wang, Ariel Liu, and 3 more authors
    In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, Hamburg, Germany, Apr 2023
  4. hardconversations2024.jpg
    Supporting Hard Conversations in Close Relationships Through Design
    Amanda Baughan, Larry Tian, Pranav Shekar, and 2 more authors
    Proc. ACM Hum.-Comput. Interact., Nov 2024